What follows explains the information we collect, the use we make of it, and the parties it reaches once you visit our store, place an order, or get in touch with us.
Information We Collect
Opening our store automatically produces a record of certain technical details about your device: your IP address, the browser in use, and the pages you view. We refer to these as "Device Information".
Placing an order, or beginning one, adds further details to that record: your name, your billing and delivery address, your payment details, your email, and your phone number. We refer to these as "Order Information".
The Use We Make of It
Order Information is what allows an order to be completed — settling payment, dispatching the parcel, preparing invoices and confirmations, replying to you, flagging anything that appears fraudulent, and forwarding news or offers relating to our products and services.
The Parties It Reaches
Meeting those aims involves passing your details to a limited set of outside providers. Shopify handles the technical running of the store, while Google Analytics affords us insight into how visitors navigate the site.
Cookies
Cookies and comparable tracking tools operate across our website, following activity within the service and retaining certain details. Your browser settings leave the decision to you: refuse every cookie, or draw a notice each time one loads.
Your Rights
Resident in Europe or California, you may request sight of the details we hold on you, together with their correction, refresh, or removal. The contact details below carry that request forward.
How Long We Keep It
Order Information arising from a purchase remains on file as our record of the sale, through until you request its removal.
Changes
This page undergoes a reworking from time to time, whether our practices shift or operational, legal, or regulatory demands require it.
Contact
Any question or complaint concerning privacy travels to the address set out on our contact page.